Job Description
We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring the optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.
To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment. Top-notch IT support specialists contribute to increased productivity by ensuring that company IT systems run efficiently.
Responsibilities:
- Consulting with IT managers and other departments as required.
- Providing IT assistance to staff and customers.
- In charge in computer software and hardware installation and troubleshooting
- Updating computer software. as well as upgrading hardware and systems.
- Documenting processes and performing diagnostic tests.
Requirements:
- A bachelor's degree in computer science, information technology, or similar.
- 1-2 years of experience as an IT support specialist. Fresh Graduate will be considered
- Exceptional ability to provide technical support and resolve queries.
- In-depth knowledge of computer hardware, software, and networks including CCTV installation and management, wireless routers and AP.
- Ability to determine IT needs and train end-users.
- Experience in documenting processes and monitoring performance metrics.
- Exceptional interpersonal and communication skills.
Job Type: Full-time
Salary: Php20,000.00 - Php25,000.00 per month
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Parañaque City: Reliably commute or planning to relocate before starting work (Required)
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