Who you are
With a passion for home furnishings and our range, you are energized by sales growth and being part of a successful team. You are friendly and personable and can easily build rapport with others across different mediums. With an eye for detail and design you connect strongly to people’s life at home and have genuine interest in both their dreams and frustrations. You are motivated by finding the best possible solutions to our customers home furnishing needs and are always striving to ensure they have the best possible shopping experience.
Together with excellent communication skills, you have a good understanding of our omnichannel retail environment. The ideal candidate for this position will have previous experience planning & selling the Kitchens, storage solutions & bathrooms. If you have a willingness to learn & are driven to help customers to create their dream spaces in the home, training would be provided to support your development. You will have availability to work a rotating roster (7am - 10pm) and be able to work on weekends. The majority of shifts in this role will start in the later on in the day, this is to support meeting the customers' needs in relation to planning and purchasing appointments. Once established in the role you have the opportunity to have a hybrid working environment, with a certain amount of shifts per week to be worked at the Customer Support Centre at the IKEA Logan store.
Your responsibilities
As Sales Co-worker your responsibilities will include, but not limited to:
Together as a team
The Customer Support Centre environment is dynamic and constantly evolving which means change is a part of your everyday. The Customer Support Centre is a high volume, fast paced contact centre environment where communication, teamwork and a can-do attitude are key to success. By building trusting relationships with customers you will educate customers on our home furnishing solutions. This is an exciting time to join a unit that is growing and developing daily in our journey to become a leading omnichannel retailer.
Additional information
These opportunities are permanent part time, 40, 50 & 60 hour per/fortnight contracts available.
We offer many benefits at IKEA other than just having the opportunity to work for a global company! Along with a focus on your personal and career development goals and being a part of an inclusive culture driven by values, you will be entitled to great initiatives including above award rates, 5 weeks of annual, co-worker discount, subsidised meals in our co-worker restaurant, free parking and our TACK! loyalty program. If you’re interested in working with us, apply now!
With a passion for home furnishings and our range, you are energized by sales growth and being part of a successful team. You are friendly and personable and can easily build rapport with others across different mediums. With an eye for detail and design you connect strongly to people’s life at home and have genuine interest in both their dreams and frustrations. You are motivated by finding the best possible solutions to our customers home furnishing needs and are always striving to ensure they have the best possible shopping experience.
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Together with excellent communication skills, you have a good understanding of our omnichannel retail environment. The ideal candidate for this position will have previous experience planning & selling the Kitchens, storage solutions & bathrooms. If you have a willingness to learn & are driven to help customers to create their dream spaces in the home, training would be provided to support your development. You will have availability to work a rotating roster (7am - 10pm) and be able to work on weekends. The majority of shifts in this role will start in the later on in the day, this is to support meeting the customers' needs in relation to planning and purchasing appointments. Once established in the role you have the opportunity to have a hybrid working environment, with a certain amount of shifts per week to be worked at the Customer Support Centre at the IKEA Logan store.
Your responsibilities
As Sales Co-worker your responsibilities will include, but not limited to:
- Support in driving the remote selling of our kitchen's range including generating leads, planning and purchasing.
- Focus your understanding on our customers’ needs and suggest home furnishing solutions that will solve their challenges, including proposing add-on products, working with cross selling and upselling.
- Use your specialist knowledge of the product range and IKEA services, to educate co-workers in order to secure a high level of knowledge about the features and benefits of IKEA's products and available services.
- Understand and take responsibility for your contribution in achieving the goals and action plan for your area of responsibility.
Together as a team
The Customer Support Centre environment is dynamic and constantly evolving which means change is a part of your everyday. The Customer Support Centre is a high volume, fast paced contact centre environment where communication, teamwork and a can-do attitude are key to success. By building trusting relationships with customers you will educate customers on our home furnishing solutions. This is an exciting time to join a unit that is growing and developing daily in our journey to become a leading omnichannel retailer.
Additional information
These opportunities are permanent part time, 40, 50 & 60 hour per/fortnight contracts available.
We offer many benefits at IKEA other than just having the opportunity to work for a global company! Along with a focus on your personal and career development goals and being a part of an inclusive culture driven by values, you will be entitled to great initiatives including above award rates, 5 weeks of annual, co-worker discount, subsidised meals in our co-worker restaurant, free parking and our TACK! loyalty program. If you’re interested in working with us, apply now!
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